HMCTS will be setting up warrant of control support centres with the aim of engaging with debtors before handing the warrant to a County Court Bailiff.
This could assist creditors as the centres may be able to obtain more information about the debtor and their specific circumstances which could help with setting up an affordable payment plan. However, if the debtor is not willing to engage with the centre this could be a further delay for the creditor to obtain payment.
With the support centres designed to have around 12 days to engage with the debtors before the warrant is passed to the Bailiff it will be interesting to see how much progress is made within the short time frame given.
The new centres will manage the warrant for around 12 days, their job will be to contact the debtor and inform them that a warrant has been issued. They will also be trained to recognise and identify vulnerable debtors. The service they offer also includes talking to the debtor about affordability and arranging payment plans, as well as encouraging the debtor to communicate with the creditor directly to come to an arrangement.